IDC Integrated Marketing Showcase

The Role of Customer Experience Networks in Delivering Value-Based Digital Transformation

The Role of Customer Experience Networks in Delivering Value-Based Digital Transformation
Client: Axway
Asset Type: InfoBrief and InfoDoc

IDC recently completed a new global research study with Axway that reveals a new technology trend in large
enterprises called “customer experience networks” (CX networks). The

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Released: May, 2017
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IDC recently completed a new global research study with Axway that reveals a new technology trend in large enterprises called “customer experience networks” (CX networks). The key conclusions are as follows: