A tool for salespeople to use with prospects/customers, Sales Workbooks bring IDC analyst insights into the selling process. These documents allow buyers to review and evaluate their needs and the implications of a specific technology/solution.
This blog discusses the rise of IoT and the connection and implications for customer experience.
This Analyst Connetion discusses some of the key concerns around security in the age of an increasingly mobile and connected digital world.
The 3rd Platform is the next evolution of IT, surpassing the 2nd Platform of the Internet and client-server computing and the 1st Platform of mainframe computing.
The video discusses the top drivers of IoT in manufacturing.
This infographic highlights key trends and deivers for retailer engagement with digital customers.
Manufacturers are increasingly turning to technology to support the demand for better customer engagement. The rise of the Internet of Things (IoT) and connected products holds promise for delivering enhanced, value-added customer services. However, today, many manufacturers must find ways to offer services for products that aren't yet "connected."